News: AGIS Teams with Concord Communications.

Parsippany, New Jersey - November 1, 2000:

American General Information Services and Concord Communications, Marlboro, MA today announced that they have formed a strategic partnership whereby AGIS will become one of Concord's professional service's partners. AGIS will provide incremental and supplemental resources and support for Concord's clients. Their support role will include client implementations and report customizations. In addition, the companies announced various joint selling programs and technology evaluation initiatives.

American General Information Services is a leader in designing, integrating, implementing, supporting, and managing systems and applications in multi-vendor environments. Building on its core competencies in software, systems, networks, and services, AGIS provides a complete range of information processing solutions to their clients and partners.

Concord Communications, Inc., is the market leader in solutions that maximize the performance and availability of the e-business infrastructure. With its eHealth Suite™, Concord offers the only integrated solution combining real-time management with historical context across applications, systems, and networks. Only by successfully detecting faults and managing performance and availability across all of these key areas can organizations truly ensure effective e-business. This end-to-end view provides the critical insights needed to power day-to-day business and e-commerce operations for some of today's most successful service providers and corporations worldwide. For more information, visit the Concord website at www.concord.com